A bilingual Canadian consultancy helping organizations modernize enterprise workflows, simplify legacy environments and introduce intelligent automation, AI and knowledge solutions.
Six practice areas. One goal: better ways of working.
Process modernization, operating models, transformation roadmaps and enterprise change — grounded in how your organization actually works.
Business requirements, workflow design, ITSM, CSM, CMDB, service catalog, migration and platform transformation.
Workflow automation, task automation, process orchestration and human-in-the-loop automation — with people kept in control of sensitive decisions.
Knowledge agents, workflow agents, employee assistants and agentic business processes — practical AI that does real work.
Knowledge management, enterprise search, RAG readiness and knowledge-agent solutions — because AI is only as good as the knowledge behind it.
Application rationalization, consolidation, migration and decommissioning — fewer systems, less complexity, lower cost.
We support ServiceNow transformation through business architecture, process design, requirements, workflow analysis and enterprise transformation.
Practical AI. Not a research lab — working automation that improves how people do their jobs.
Identify where AI creates real business value — before spending on technology.
Agents that assist employees and support workflows — knowledge agents, workflow agents, employee assistants.
Enterprise search, RAG and trusted knowledge retrieval — AI grounded in your content, not hallucinations.
Connect AI decisions to real business processes — so automation completes work, not just drafts it.
Maintain human oversight for sensitive decisions. Automation proposes; people dispose.
Security, privacy, transparency, governance and accountability — built in from the start.
AI should improve work, not simply add another technology layer.
One of our core differentiators. Knowledge done right is what makes AI trustworthy — and workflows fast.
What we cover: enterprise knowledge strategy, taxonomy and knowledge architecture, knowledge governance, enterprise search, content lifecycle management, AI-ready knowledge preparation, RAG implementation, knowledge agents and employee knowledge assistants.
A clear lifecycle for taming sprawling application landscapes — from discovery to retirement.
Capabilities: application inventory analysis, process rationalization, integration dependency mapping, migration requirements, target-state design, decommissioning planning, duplicate-system reduction and service consolidation.
Kikwit International welcomes opportunities to collaborate with established technology, cloud, ServiceNow and AI providers on Canadian public-sector transformation initiatives.
Bilingual capability across every phase of delivery — especially valuable in federal procurement.
Fifteen-plus years across business analysis, project management, change management and SaaS implementation. I help organizations modernize enterprise workflows, tame legacy environments and put intelligent automation and AI to real work.
We complement delivery teams — systems integrators, ServiceNow partners, AI firms, cloud providers, government contractors and independent consultants.
We bring: business analysis, workflow architecture, ServiceNow transformation, process redesign, requirements, stakeholder workshops, knowledge solutions, automation discovery and legacy modernization.
Digital services, modernization, automation and enterprise workflow.
Workflow transformation, service management and platform modernization.
Enterprise integration, AI adoption and automation.
Knowledge management, automation and productivity.
Process modernization, AI adoption and intelligent automation.
Perspectives on the topics we sell — published as we earn them.
How fragmented services across merged organizations get standardized onto a common workflow platform — one catalog, one CMDB, one way of working.
How organizations identify what to keep, migrate, consolidate or retire — cutting license cost and operational risk with a defensible method.
How an AI assistant retrieves trusted enterprise knowledge and triggers real workflows — answering employees accurately and acting on what it finds.
You do not need to start with a technology decision. Start with the problem.
Calgary, Alberta, Canada
English | Français
We help organizations connect people, process, platforms, knowledge and AI to build better ways of working.
Tell me what you are trying to transform.